At Zoetis UK Limited, the company behind
UK, we recognise the importance of protecting and are
committed to respecting the privacy of information collected about
our online visitors. Below we set out how the information
that you disclose at this site will be held, what it will be used
for, and details of our data protection policy. We also set out
We collect personally identifiable information, such as names,
addresses, telephone numbers and email addresses only when
voluntarily provided by you when you register or otherwise
voluntarily submit information to us. Some of the information
we collect from you may relate to your health, which we appreciate
you may consider as particularly sensitive. We will, of
course, only process this information in accordance with this
policy or as otherwise agreed to by you.
By using this website, you agree that we may use the
information you have given in the following way:
Your information will be held on a database within or outside
the European Economic Area (EEA). Zoetis UK Limited of Walton
Oaks, Dorking Road, Walton on the Hill, Surrey, KT20 7NS, United
Kingdom, will collect your information as controller of the
database and your details may be accessible to and used by other
Pfizer group companies. As Zoetis is a global organisation,
your information may be transferred within or outside of the EEA
(including to the USA) where privacy laws may be less strict than
in the UK. However, we will always employ appropriate
technical security measures to protect your personal information to
the same specification as defined in the EU law and to ensure that
it is not accessed by unauthorised persons.
Your information may be used by Zoetis to provide you with printed
and/or online publications, telephone messages, SMS messages and/or
email communications (if you have agreed to receive these
communications from us as part of the registration process).
These will contain tailored information.
Zoetis may also use your information to send you (including by
email) other health-related information which may relate to your
condition and/or may be of interest to you, and/or to conduct
market research into medical conditions and the usefulness of
Zoetis health information programmes (if you have consented to
receive these communications from us).
Zoetis respects the confidentiality of personal information.
Only Zoetis or organisations working with Zoetis in the
administration of the above information, and Pfizer group companies
will have access to your information. We may use third party
processors to conduct research, process information or maintain
websites, content, or programmes on our behalf, but your
information will not be disclosed to any other third parties such
as outside mailing organisations. While it is unlikely, we
may be required to disclose your information by court order or to
comply with other legal or regulatory requirements. We will
use reasonable efforts to notify you before we do so, unless we are
legally restricted from doing so.
Your information will be retained by Zoetis for the period of time
that you are registered to one or more of our health-related
programmes. You will at any time have the right to access
your information by writing to us at: Zoetis Data
Protection Officer, Zoetis UK Limited of Walton Oaks,
Dorking Road, Walton on the Hill, Surrey, KT20 7NS. Please
mark the envelope "DSAR". Alternatively, you can email us at
You can request that your information on the Zoetis database is
amended / deleted, or you can unsubscribe from the Zoetis Customer
Portal at any time by writing to us at: Data Management,
Zoetis UK Limited, Walton Oaks, Dorking Road, Walton on the Hill,
Surrey, KT20 7NS, United Kingdom or by emailing: email@example.com.
We aim to deal with your request (including unsubscribing you from
any programme) within ten working days of its receipt.
Zoetis may collect information from you by using "cookies".
Cookies are a small file of letters and numbers that we put
on our computer if you agree. These cookies can tell us how
and when pages in a website are visited and by how many people.
With the information we receive through this technology, we
hope to improve our sites. Although cookies do not normally
contain personally identifiable information, if you have provided
us with information about yourself, we may associate your
registration information with cookies or other tracking utilities
our website places on your computer's hard drive. Associating a
cookie with your registration information allows us to offer
increased personalization and functionality. Without cookies, this
functionality would not be possible.Your web browser can be set to
allow you to control whether you will accept cookies, reject
cookies, or to notify you each time a cookie is sent to you. If
your browser is set to reject cookies, websites that are
cookie-enabled will not recognize you when you return to the
website, and some website functionality may be lost. The Help
section of your browser will tell you how to prevent your browser
from accepting cookies. To find out more about cookies, including
how to see what cookies have been set and how to manage or delete
them, visit www.allaboutcookies.org.
In addition to Zoetis cookies, certain third parties may deliver
cookies to your computer for a variety of reasons. For example, we
sometimes use Google Analytics and/or WebTrends which are web
analytics tools that help us understand how visitors engage with
our websites. Any third party links or advertising on our site may
link to the third party site or advertising. We do not control the
collection or use of information by these third parties, and these
should contact these companies directly if you have any questions
about their collection and/or use of information.
In addition, we may use other tracking systems like pixel-tags.
Pixel tags, sometimes called web beacons, are similar in function
to cookies but because of their insignificant size, they are not
visible. However, they are used to pass certain information to our
servers to personalize our websites and to track your usage across
other Pfizer websites. In addition, we may also use pixel tags in
our HTML based emails.
Please check this website periodically to inform yourself of